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  • Free delivery for orders above € 45,- within The Netherlands
  • 30 days return policy
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Returns

Welcome to our Return page, where you'll discover everything you need to know about the return process. We've streamlined the process to make it easy and convenient for you, allowing you to complete it online with just a few additional details.

Upon initiating the return via the provided link, you'll be able to purchase and download the shipping label directly from our website. It's important to note that unregistered returns may lead to processing errors, and please remember that the shipping label is only valid for 5 days.

The cost of the return label may vary depending on the country. For the Netherlands and Belgium, the fee for the shipping label is 5.5 euros. For other countries, the return label cost will be displayed when you start filling out the return form.

Click here to register your retirn
Our return policy

Our return policy is simple and straightforward. If a product doesn't meet your expectations, you have 30 days from receiving the order to initiate a return. Please keep in mind that return processing may take up to 14 days. Also, retaining the shipping receipt is crucial, as we cannot be held responsible for the package until it reaches our warehouse.

All items must be returned in their original condition, including any attached labels and tags. Unfortunately, due to hygiene considerations, items without tags or those that have been washed, used, or altered from their original state cannot be accepted for return.

Defective item

In the case of a defective item, our standard return rules apply. After confirming the defect at our warehouse, we will fully refund the order cost along with the return expenses. However, if the product shows signs of use, washing, staining, or damage, it won't qualify for a return and will be sent back to you.

Please note that we do not cover return costs; you are responsible for purchasing the return label. We kindly ask you to minimize returns to lessen the environmental impact of transportation.

Should you encounter any issues with your product, please don't hesitate to reach out to us through any convenient method. Together, we'll work to find a suitable solution.